PRIVACY • CONSENT • WELLNESS LIMITATIONS
Understand your information before you decide to share it.
This notice explains what information Refuel may collect, who can access it, where this browser-based build stores it, how long it remains, and how to request deletion.
Information that may be collected
Only information a person provides or authorizes: name, contact or membership details, age, identity-verification selfie, height, weight, fitness goals, exercise and nutrition preferences, voice-assessment answers, self-reported conditions, medications, pain or injury notes, manually entered wellness measurements, optional body photos, consent choices, coaching notes, and reports.
Why the information is collected
To provide the requested account experience, consented personal wellness assessment, fitness and nutrition guidance, progress tracking, optional photo comparison, member verification when genuinely configured, and printable wellness reports.
Who can access information
You and anyone with access to this browser, device, or account can see information stored here. Human coaches, clinics, community programs, and organizations require separate authorization and an actually configured access-control system before they may receive or access client information.
This HTML release does not itself prove that staff roles, organization permissions, or server protections exist.
Where information is stored
The current browser-based experience stores assessment information, consent choices, identity details, and optional photos in local browser storage on the current device. Downloaded or printed reports are stored wherever the user saves them.
Hosting countries, cloud providers, encrypted databases, external speech providers, identity-verification services, and server storage must be identified and verified before a connected production service processes sensitive information.
How long information is retained
Browser-stored information remains until the user deletes it, clears browser data, overwrites it, or the browser removes it. This release does not establish or verify a server retention period.
Before a clinic or organization begins collecting information, it must disclose the actual record-retention period and its applicable deletion process.
Consent and optional choices
Explicit assessment consent is required before sensitive wellness information or assessment drafts are saved. Body-photo storage is a separate optional choice. Sharing information with an authorized human coach or participating organization is another separate optional choice.
Optional consent can be withdrawn by saving a new assessment without the corresponding permission. Previously downloaded reports or already shared information require a separate removal request.
Delete information or request access
Use the existing Refuel Privacy Notice and Delete Refuel Data on This Device control to remove Refuel assessment, consent, report-session, and identity information stored in this browser.
For information already downloaded, shared, or stored by a connected organization, request access, correction, or deletion directly through the privacy or administrative contact supplied by your Refuel program operator. A dedicated publicly verified privacy contact must be published before commercial onboarding.
Wellness and Body Age limitations
Refuel supplies general wellness and fitness information. Body Age is a transparent coaching estimate based only on available, real client-entered or verified information; it is not a validated biological-age test, medical diagnosis, treatment, disease-prevention guarantee, or emergency service.
Consult a qualified health professional about symptoms, medical conditions, medication, injury, post-surgical recovery, or the suitability of an exercise program.
Regulatory scope: Canadian commercial privacy rules or Ontario health-information requirements may apply depending on the organization, business model, data flows, and role of participating health providers. This notice does not by itself establish regulatory compliance, Canadian data hosting, encryption, or medical-device authorization.